George Boyle
Dorris Wedding is an online wedding dress retailer. The company has warehouses in the United States, United Kingdom, Australia, and China and offers a wide range of styles and fabrics. However, there are mixed reviews of the company online. While some customers praise the company for its beautiful dresses, customer service, and seamless custom sizing, others have accused the company of being a scam, with some customers reporting issues with the quality and appearance of the dresses they received.
| Characteristics | Values |
|---|---|
| Customer Service | Mixed reviews, some praise the customer service while others claim the company is deceitful and unresponsive |
| Quality | Mixed reviews, some say the dresses are beautiful and well-made while others say they are poorly made and look nothing like the pictures |
| Return Policy | 30-day return policy, but some claim the company delays responding to return requests until after the 30-day limit |
| Shipping | Mixed reviews, some say shipping is fast while others claim the company does not deliver products on time |
| Sizing | Mixed reviews, some say the custom sizing is accurate while others claim the dresses do not fit properly |
| Overall Rating | Mixed reviews, some rating the company as "average" or "poor" while others give it 4 or 4.1 stars |
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What You'll Learn
- Dorris Wedding reviews are mixed, with some calling it a scam and others satisfied
- The company has been accused of delaying returns and ignoring requests
- Some customers have received poorly made, ill-fitting, and cheap-looking dresses
- Dorris Wedding offers custom sizing, styles, and fabrics, with positive reviews
- The company has been praised for its customer service, quick delivery, and easy returns
Dorris Wedding reviews are mixed, with some calling it a scam and others satisfied
Dorris Wedding reviews are mixed, with some calling it a scam while others are satisfied. The company has an average rating of 3.2/5 on Trustpilot, with some reviewers claiming that the dresses they received were poorly made, looked nothing like the pictures, and had missing or incorrect information about the country of origin. There are also complaints about the company's return policy, with some customers reporting that they were unable to return their dresses or receive refunds.
On the other hand, some customers have left positive reviews, praising the company for its quick delivery, beautiful dresses, and smooth return process. Some reviewers mentioned that the custom sizing option worked well for them, saving them time and money on alterations. Dorris Wedding also ranks 10th among wedding dress sites, with an average rating of 4.1/5 on Sitejabber, indicating that most customers are generally satisfied with their purchases.
The mixed reviews of Dorris Wedding may be due to a variety of factors, including differences in customer expectations, sizing, and quality control. It is important for customers to carefully review the company's policies and read through both positive and negative reviews before making a purchase, especially when ordering a wedding dress online.
While some customers have reported positive experiences with Dorris Wedding, it is crucial to be cautious and thorough in your research before placing an order, especially for such an important and special occasion.
In addition to online reviews, it is worth considering the perspective of established bridal boutiques, such as Doris Bridal Boutique, which has been in the industry for 30 years. Their expertise and personalized service can be invaluable in finding your dream wedding dress and avoiding potential pitfalls.
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The company has been accused of delaying returns and ignoring requests
One customer reported that they were offered only a $10 credit for a custom-order dress that was poorly made and could not be returned. Another customer related a similar experience, stating that they were unable to return their dress because the company would not give them the information required to initiate a return. This customer also noted that alterations to the poorly-made dress would have been costly.
Some customers have also accused Dorris Wedding of being a scam company, with reviews on the website allegedly being fake and unrepresentative of the actual product received. Several customers have reported receiving dresses that look nothing like the pictures on the website, with issues ranging from incorrect sizing and poor quality to beading falling off and broken zippers.
However, it is worth noting that there are also positive reviews of Dorris Wedding, with some customers praising the company for its beautiful dresses, customer service, and smooth return process. These customers report that the dresses fit perfectly and were of good quality, with some noting that the company answered their questions promptly and provided helpful customisation options.
Overall, while there are some negative reviews accusing the company of delaying returns and ignoring requests, there are also positive reviews indicating that customers have had satisfactory experiences with Dorris Wedding.
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Some customers have received poorly made, ill-fitting, and cheap-looking dresses
While some customers have had positive experiences with Dorris Wedding, with reviews describing the dresses as "beautiful" and "stunning", others have received poorly made, ill-fitting, and cheap-looking dresses.
One review on Trustpilot states that the dress they received was "absolutely rubbish" and "made from cheap silky rubbish". The reviewer also mentioned that the dress looked nothing like the pictures on the website, with the fabric and style being completely different. Another review on WeddingWire reported a similar issue, with the customer receiving a dress that looked nothing like the image and had several issues, including poor sewing, a broken zipper, and a train that was not mentioned in the description.
Some customers have also reported issues with the company's return policy. Dorris Wedding has a 30-day return policy, but some reviewers claim that the company delays responding to return requests until the 30-day limit is up, making it difficult for customers to get their money back.
In addition to issues with the quality and return policy, there are also concerns about the company's customer service. Some reviewers have described Dorris Wedding as a "deceitful, garbage company" with "no customer service at all". One reviewer mentioned that the company would not provide the information needed to initiate a return, resulting in a loss of money.
It is worth noting that there are also positive reviews for Dorris Wedding, with some customers praising the company for their beautiful dresses, smooth ordering process, and helpful customer service. However, the presence of negative reviews highlighting issues with dress quality, sizing, and customer service is a cause for concern for potential customers.
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Dorris Wedding offers custom sizing, styles, and fabrics, with positive reviews
Dorris Wedding is an online retailer of wedding dresses, bridesmaid dresses, and prom dresses. The company was founded in 2003 and offers custom sizing, styles, and fabrics. While there are mixed reviews of the company online, with some customers reporting negative experiences, many reviews are positive, with customers praising the quality, fit, and style of their dresses.
Dorris Wedding offers custom sizing for their dresses, which has been a popular option among customers. Several reviews mention that the custom sizing was "exactly what [they] needed," with one customer saying that the custom sizing saved them "both time and money" on alterations. Another review mentions that they were ""nervous about ordering custom sizing" but that their dress "fit perfectly."
In addition to custom sizing, Dorris Wedding also offers a variety of styles and fabrics to choose from. Customers have left positive reviews of the styles and fabrics offered, with one customer saying that their dress was ""beautiful" and "exactly as described." Another customer mentioned that the "fabric lace feels good" and that they were sure they would be "shining on [their] wedding day."
While there are some negative reviews of Dorris Wedding online, with some customers reporting issues with the quality and fit of their dresses, the majority of reviews are positive. Out of 534 reviews on Sitejabber, Dorris Wedding has a rating of 4.1 stars, indicating that most customers are generally satisfied with their purchases. Positive reviews mention the "beautiful dress," "customer service," and "bridesmaids dresses" as highlights of their experience.
Overall, Dorris Wedding appears to be a legitimate company that offers custom sizing, styles, and fabrics for wedding dresses, bridesmaid dresses, and prom dresses. While there are some negative reviews, the majority of customers seem to have had positive experiences, with many praising the quality, fit, and style of their dresses.
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The company has been praised for its customer service, quick delivery, and easy returns
Dorris Wedding is an online shopping destination for wedding dresses, founded in 2003. The company has received mixed reviews, with some customers praising its customer service, quick delivery, and easy returns, while others have complained about issues with sizing, quality, and misleading images.
On Trustpilot, Dorris Wedding has an average rating of 3.2/5 stars, with some customers praising the company for its quick delivery, beautiful dresses, and easy returns. One customer highlighted the company's responsiveness and professionalism in answering their queries. However, several other reviews on the same platform paint a different picture, with complaints about the quality of the dresses, misleading images, and difficulties processing returns within the specified time frame. Some customers have even labelled the company a "scam", accusing them of deliberately delaying responses to return requests until the 30-day limit is exceeded.
On Sitejabber, Dorris Wedding has a higher rating of 4.1/5 stars, with 534 reviews indicating that most customers are generally satisfied with their purchases. Positive reviews mention beautiful dresses, good customer service, and bridesmaid dresses. Several customers have praised the custom sizing option, stating that it saved them time and money on alterations. The wide range of styles and fabrics available, as well as the smooth browsing and delivery process, have also been highlighted as positives.
However, not all reviews on Sitejabber are positive. Some customers have expressed disappointment with the quality and fit of their dresses, echoing complaints about misleading images and issues with processing returns. One customer warned others not to order from Dorris Wedding, sharing their experience of receiving a poorly made custom order dress that could not be returned.
The mixed reviews for Dorris Wedding continue on other platforms, such as WeddingWire and Reddit, with some customers reporting negative experiences with the company's products and services, including issues with sizing, quality, and customer service.
Overall, while some customers have praised Dorris Wedding for its customer service, quick delivery, and easy returns, there are also numerous complaints and negative reviews that raise concerns about the company's reliability and trustworthiness.
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Frequently asked questions
Dorris Wedding has received mixed reviews online. While some customers have reported positive experiences, with their orders arriving quickly and as described, others have claimed that the website is a scam, with dresses arriving that look nothing like the pictures.
Positive reviews of Dorris Wedding praise the company's customer service, the wide range of styles and fabrics available, and the quality and beauty of the dresses. Many customers also report that the dresses fit perfectly, with some opting for custom sizing.
Negative reviews of Dorris Wedding claim that the company is deceitful and misleading, with dresses arriving that are poorly made, the wrong size or colour, or completely different from what was advertised. Some reviewers also report issues with the company's return policy, alleging that they were unable to return their orders or receive refunds.
Alternatives to Dorris Wedding include Azazie, which offers a try-on-at-home option, and Doris Bridal Boutique, a full-service bridal salon located in Chicago that has received positive reviews for its personalized service, dress selection, and accommodating staff.
