Who Can Review On Wedding Wire?

can anyone leave reviews on wedding wire

WeddingWire is a website that offers planning tools for weddings, including wedding websites and checklists. The site also offers a comprehensive suite of online planning tools for weddings, from finding vendors to creating registries. WeddingWire allows couples to rate and review their wedding vendors, which can be helpful for other couples in the vendor selection process. However, there have been some concerns raised about the site's review policies, with some users claiming that WeddingWire helps vendors remove negative reviews. The site has responded to these claims, stating that vendors can dispute reviews but that all reviews, positive or negative, are welcome as long as they follow the site's guidelines.

Characteristics Values
Who can leave a review? Anyone who has used Wedding Wire's services can leave a review.
How to leave a review? Log in to your Wedding Wire account, find the vendor in the 'Vendors' tab, click on their Wire page, and go to the 'Reviews' tab.
Review guidelines Wedding Wire has guidelines for writing a review, including thinking about the stars, praising the vendor, and providing constructive feedback.
Deleting reviews Vendors can dispute negative reviews, and Wedding Wire will temporarily hide these reviews while they are under review.

shunbridal

Anyone can leave a review on Wedding Wire by finding the vendor in the 'Vendors' tab and clicking the 'Write a Review' button

Anyone can leave a review on Wedding Wire, whether it be positive or negative. To do so, find the vendor in the "Vendors" tab and click on their Wire page. From there, go to the Reviews tab and you will see a "Write a Review" button. You will be asked to rate the vendor in several categories: Quality of Service, Responsiveness, Professionalism, Value, and Flexibility.

If you have specific complaints or concerns about your experience with a pro, try to work it out with them before writing your review. They may not be aware of your concerns, and your negative review will come as a surprise. Try to discuss any problems with your vendor as they occur to see if they can be resolved—and if there are still issues, spell them out in your review. For example, if you’re finding a vendor difficult to reach, tell them: “I’m noticing that it’s difficult to reach you via email. Is there a better way for us to communicate?” Or if there’s a charge on your bill you don’t recognize, ask your vendor about it before mentioning it in your review.

If you are a business owner and you see a negative review, Wedding Wire will allow you to dispute it. Wedding Wire will then reach out to the reviewer to verify the review. If they are able to verify the review, it will be re-instated.

shunbridal

Wedding Wire allows vendors to dispute negative reviews

WeddingWire allows vendors to dispute negative reviews, but only under certain circumstances. WeddingWire's Policy team, a neutral third party, audits all review inquiries and determines which reviews should be edited, remain on the site, or be removed. The team does not take sides but instead moderates each situation individually to maintain an unbiased review platform.

To dispute a review, vendors must first log into their WeddingWire account and click the "Reviews" tab and then "Reviews" in the left navigation. They then scroll down to the review in question and click "Dispute" under the review content. Vendors must provide a reason for disputing the review, and an automatic email is sent to the reviewer upon submitting a dispute.

WeddingWire will only accept disputes based on the following reasons:

  • The review contains profane, vulgar, racist statements, or adult material.
  • The review contains a last name, date of birth, or address (outside of the business).
  • The review is for a non-wedding-related event.
  • The review is factually inaccurate (backed by documentation).
  • The review is written by someone who did not conduct business with the vendor.

Invalid reasons for disputing a review include:

  • Wrong wedding dates (as this doesn't change the content of the review).
  • Reviews written over 12 months ago (as WeddingWire doesn't expect the vendor or reviewer to retain documentation beyond this timeframe).
  • A difference of opinion (as no one's opinion is deemed right or wrong).
  • A review that has already been reviewed (vendors may only dispute a review once).

Once a dispute is submitted, the Policy team will investigate the claims and typically follow up with the vendor within two business days. If the team reaches out to the reviewer for documentation or requests edits, the reviewer has seven days to respond.

shunbridal

Reviews can be left before or after a wedding

WeddingWire is a platform that allows couples to search, compare and book wedding vendors, from venues to photographers. It also offers a suite of online planning tools for weddings, including wedding websites and checklists, all at no charge.

To leave a review on WeddingWire, find the vendor in the 'Vendors' tab. Click on their page and go to the 'Reviews' tab. You will see a 'Write a Review' tab, and you can begin writing your review.

Reviews are a great way to give love to your vendor team and help future couples select their wedding pros. When writing a review, consider the following categories: Quality of Service, Responsiveness, Professionalism, Value, and Flexibility. You can also include photos with your review if the vendor provided tangible work, such as a cake or flowers.

shunbridal

Wedding Wire rates vendors in several categories: Quality of Service, Responsiveness, Professionalism, Value, and Flexibility

WeddingWire is a platform that helps couples connect with wedding vendors and wedding services they'll love. It offers the largest directory of local wedding vendors in the U.S., along with over 3 million vendor reviews.

When writing wedding vendor reviews on WeddingWire, you will be asked to rate your vendors in several categories: Quality of Service, Responsiveness, Professionalism, Value, and Flexibility. It is important to think about each category individually and provide a rating that reflects your experience in that specific area. For example, a vendor may have provided great service and offered affordable pricing, but was difficult to get in touch with. Alternatively, you may have loved working with a particular vendor, but found their prices to be higher than other options.

Considering each category individually will help you write a detailed and thoughtful review. In addition to the ratings, you can also include praise for what the vendor did well, as well as constructive feedback and suggestions for improvement. Remember that your vendor will likely read your review, so specific feedback will help them improve their services for future couples.

shunbridal

Reviews should praise pros and provide constructive feedback

WeddingWire is a platform that connects engaged couples with event professionals. Couples can search, compare and book from a database of reviewed event professionals.

Reviews are an important aspect of the WeddingWire platform, as they help couples make informed decisions about their wedding planning. They also help vendors to build their brand and stand out from the competition.

When writing a review, it is important to praise the pros and provide constructive feedback. Couples can share their experiences and highlight specific examples of how the vendor went above and beyond. For instance, did the wedding planner save the day when a sudden rainstorm threatened the outdoor ceremony? Or did the caterer create a special meal to accommodate a picky eater? These anecdotes help vendors stand out and allow future couples to make informed decisions.

Reviews can be written before or after the wedding. Writing them before the wedding can help avoid writer's block, as the experience is still fresh in the couple's mind. Couples can always edit or add to their reviews after the wedding if they prefer.

When asking for reviews, timing is crucial. The sweet spot is about two weeks after the wedding, as it gives the couple some space to celebrate while ensuring their experience is still fresh in their minds. Couples can be asked to leave reviews on both The Knot and WeddingWire, as having current and compelling profiles on both platforms increases visibility.

Frequently asked questions

Anyone can leave a review on Wedding Wire.

To leave a review on Wedding Wire, find the vendor in the 'Vendors' tab. Click on their Wire page and go to the 'Reviews' tab. You will see a 'Write a Review' tab, click on it and write your review.

Yes, vendors can dispute reviews and Wedding Wire will take down the review until it can be verified. If the review is verified, it will be reinstated.

Your review should include the actual services the pro provided and tell a story to illustrate your points. You can also include photos with your review if the vendor provided tangible work.

Yes, you can leave a review before the wedding, especially for vendors providing services like attire, invitations, favours, and jewellery.

Written by
Reviewed by
Share this post
Print
Did this article help you?

Leave a comment