Franklin Dean
Wedding dresses and bridal gowns are a key part of the wedding experience. Kleinfeld Bridal in New York City, for example, offers a luxury marketplace to buy and sell wedding dresses, with over 1,500 dresses from around the world. Bridal Reflections also offers a unique collection of designer wedding dresses from renowned creators such as Leah Da Gloria, Kim Kassas, and Adi Shlomo. Couture Bridal, a two-time winner of NWA's Best Bridal Shop, offers an extensive range of accessories to complete any bridal look. For those seeking a unique, sophisticated, and elegant bridal gown, Danish designer Britta Kjerkegaard's luxury couture wedding dresses at The Couture Gallery in Kensington, London, are a must-see. Allure Couture Collection is another option, offering vintage-inspired beading, dreamy appliqués, and regal detail work for a dramatic effect.
| Characteristics | Values |
|---|---|
| Brand | Allure Couture |
| Style | Vintage-inspired, beading, appliqués, regal detail work |
| Features | Bespoke, floor-sweeping tulle gowns, figure-enhancing silks, lace dresses |
| Price | $1500+ |
| Designers | Britta Kjerkegaard, Monique Lhuillier, Suzanne Neville, Rosa Clará, Karen Couturier |
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What You'll Learn
ByCouturier reviews
ByCouturier has received mixed reviews for its wedding dresses and bridal gowns. On Sitejabber, the company has a rating of 4.5 stars from 131 reviews, with most customers reporting satisfaction with their purchases. Many reviewers praise ByCouturier's customer service, quick delivery, and beautiful, well-made dresses that look like the pictures advertised. One reviewer noted that the company was responsive and helpful, and their dress arrived four days earlier than expected.
However, some customers have had negative experiences with ByCouturier, expressing disappointment with the quality of their dresses. Several reviews mention that the dresses looked nothing like the pictures, with poor stitching, cheap material, and sloppy craftsmanship. Some reviewers also encountered difficulties reaching the company, noting that their emails went unanswered and the live chat feature was unavailable.
On WeddingWire, ByCouturier has received 20 reviews with an overall rating of 4.4 out of 5 stars. Many customers on this platform also praise the company for its gorgeous dresses, reasonable prices, and positive shopping experience. However, there are a few reviews that warn of poor-quality products and express frustration with the company's refusal to provide refunds.
Overall, while ByCouturier has received mostly positive feedback for its wedding dresses and bridal gowns, there are also critical reviews that highlight quality issues, customer service problems, and concerns about potential scams. Prospective customers should carefully consider these mixed reviews before making a purchase.
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Counterfeit claims
Wedding dresses are a significant expense for many brides, and it can be tempting to look for a bargain. However, counterfeit wedding dresses are a growing problem, with many brides reporting that they have been scammed by fake dress websites. These sites often post stock photos or copied images of authentic designer dresses, but the product they send is a cheap copy, made with inferior materials and poor craftsmanship.
There are several warning signs to look out for when shopping for a wedding dress online. Firstly, if the site is based in China, it is likely to be a scam. Poor English and bad grammar are also red flags, as are low prices and poor-quality photos. If a site has no existing online reviews, this is another indication that it may be a 'pop-up shop' looking to take advantage of brides. It is also a warning sign if the only contact information provided is a PO Box address and a free email domain.
Some brides have reported that they received a dress that looked nothing like the photos on the website, with cheap materials, poor stitching, and an ill fit. In some cases, the dresses received were so different from the authentic product that it was obvious they were counterfeits. Many of these websites refuse refunds, leaving brides not only disappointed but also having wasted money on a dress they cannot use.
To avoid being scammed, it is recommended that brides buy from an authorised dealer, or consider other options such as buying off the peg from a reputable department store, waiting for a sample sale, or purchasing a manufactured dress from a local bridal boutique.
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Shipping and quality issues
There are mixed reviews regarding shipping and quality issues with ByCouturier. While some customers have praised the company for its timely delivery and good quality products, others have complained about poor quality and shipping issues.
Some customers have expressed their satisfaction with the quality and comfort of the dresses they ordered from ByCouturier, describing the dresses as "gorgeous", "perfect", and beautiful. They also appreciated the quick delivery and ease of ordering. One customer mentioned that the company provided good suggestions for bridesmaid dresses, which helped them finalize their decision.
On the other hand, several customers have warned others not to fall for the website, claiming that the company delivers poorly made dresses with cheap materials and untidy stitching. Some have even accused the company of being a scam, stating that the dresses they received looked nothing like the photos advertised on the website. These customers further complained about the company's refusal to offer refunds or exchanges.
In terms of shipping, while some customers received their orders on time, others faced issues with late deliveries or not receiving their orders at all. There are also concerns about the company's address, with one customer claiming that it is a vacant building in London, while the company is actually based in China.
Overall, while some customers have had positive experiences with ByCouturier, there are a significant number of complaints about shipping and quality issues, as well as concerns about potential scams. It is important for customers to carefully review all information, including addresses and customer reviews, before making a purchase.
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Refund and exchange issues
While there are no specific details available on By Couturier's refund and exchange policies, there are several reviews from customers who were unable to get a refund or exchange for their wedding dresses.
One customer claimed that the company refused to refund or fix the original item, while another said that they were bluntly told that they would not be getting a refund. Some customers have also complained about the quality of the dresses they received, with issues such as poor stitching, cheap materials, and sleeves of unequal length.
It is worth noting that the non-returnability of wedding dresses seems to be an industry standard, as they are typically made to order and customized to the buyer's specifications, making it difficult for the business to resell the item. However, it is still important to be cautious when purchasing a wedding dress, especially online, to avoid scams and ensure that you are aware of the seller's refund and exchange policies.
To avoid scams and issues with refunds and exchanges, it is recommended to vet the seller by checking reviews and looking out for red flags such as extremely low prices, failure to deliver, and lack of contact information. It is also advisable to check the designer's website for authorized retailers and compare the website's images with the actual product.
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Bridal shop scams
Wedding dress shopping should be a memorable and exciting experience. However, there are many bridal shop scams that can put a damper on your special day. Here are some common bridal shop scams and tips to avoid them:
Pushy Consultants and Hidden Costs
Some bridal shops employ pushy consultants who may try to upsell you or pressure you into purchasing a dress that is beyond your budget. They may also be unaccommodating and provide incorrect measurements, leading to expensive alteration costs. Always be clear about your budget, and if you feel uncomfortable with the consultant's behaviour, speak up or seek assistance from the store manager.
Misleading Pricing and Additional Fees
Bridal shops may claim to offer gowns within a certain price range but only carry a limited selection within that range. Some stores do not list prices on sample dresses or may be vague about additional fees, such as shipping costs, alterations, and return policies. Always inquire about pricing and ask for a detailed breakdown of any additional charges to avoid unexpected expenses.
Counterfeit Gowns and Online Scams
Online wedding dress websites may sell cheap knockoffs or counterfeit gowns as authentic designer dresses. They use original designer photos and trademarks to mislead brides who think they have found their dream gown at a steep discount. Always purchase from reputable websites, check reviews, and be cautious if the price is too good to be true, especially if it is below $200. Verify the terms and conditions and be wary of websites based in China with no U.S.-based contact information, as it may be challenging to obtain a refund for defective or missing items.
Store Closures and Undelivered Gowns
Even large bridal retailers can abruptly go out of business, leaving brides without their gowns. To mitigate this risk, maintain regular communication with your dress shop and stay updated on their business status.
Fraudulent Businesses
In some cases, fraudulent businesses may pose as bridal shops or dry-cleaning services and accept payments for wedding dresses without delivering the gowns. Always research the business, check reviews, and be cautious if the website or offer seems suspicious.
Remember to scrutinize contracts, ask questions, and be vigilant about potential red flags to ensure that your dream wedding dress purchase is a pleasant and stress-free experience.
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Frequently asked questions
By Couturier is a clothier based in London, UK, with an office in London and a joint office/fulfillment center in Wal-Mart. However, one customer has claimed that By Couturier is a Chinese company pretending to be located in London.
By Couturier offers bridal dresses, bridesmaid dresses, evening dresses, and other formal gowns.
Reviews of By Couturier's products are mixed. One customer says that their wedding dress was "stunning" and that they received lots of compliments. However, another customer says that their dress was poorly done and made with cheap material.
By Couturier does not appear to offer refunds. One customer says that they were bluntly refused a refund, and another says that the company "will never refund, exchange, or fix" faulty items.
According to one review, By Couturier does not respond to customer emails. This customer emailed the company twice and did not receive a reply after 24-48 hours.
