Deborah Chan
Zola is a wedding registry service that allows couples to create a registry for their wedding. It is possible to hide or deactivate your Zola wedding registry and there are a few ways to do so. You can either hide your Zola registry on your Zola website so that it doesn't show up on your registry page, or you can deactivate your account. Deactivating your account will unpublish your registry, opt you out of all marketing emails and disable your login credentials. It is also possible to delete your Zola account, however, Zola highly recommends against this as deleted accounts cannot be recovered.
| Characteristics | Values |
|---|---|
| Hide Zola registry | Yes, you can hide your Zola registry on your Zola website so that it doesn't show up on your registry page. |
| Deactivate account | Yes, you can deactivate your account by submitting a request to the Zola team. |
| Reactivation | Zola can reactivate your account if you've only requested deactivation. |
| Deleted account | Deleted accounts cannot be recovered. |
| Registry visibility | Your registry will no longer be visible to anyone who tries to view it. |
| Registry removal | To remove your other registry from Zola, click the trash can icon that appears next to it. |
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What You'll Learn
Deactivating vs deleting your Zola account
Deactivating your Zola account will unpublish your registry and/or wedding website, opt you out of all marketing emails, and disable your login credentials. Your account can be reactivated at any time.
To deactivate your account, you can submit a request by reaching out to the Zola team. You can also hide your Zola registry on your Zola website so that it doesn't show up on your registry page. To do this, change your visibility settings from your Privacy Settings.
Deleting your Zola account will also delete your Zola Baby account. Deleted accounts cannot be recovered. If you want to delete your account, you can submit a request by contacting the Zola team and providing your personal information.
If you don't want to lose the information on your wedding website, save it before cancelling your account. Although Zola does not have an archiving function, you can save information individually by downloading photographs and copying text.
Deleting your account will minimize the amount of your data stored online and potentially exposed in a future incident. It can take up to 30 days for your new settings to take effect and for your account to be permanently deleted.
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Hiding your Zola registry
To hide your Zola registry, follow these steps:
- Go to your Zola account settings.
- Locate the Privacy Settings option.
- Find the visibility setting for your Zola registry and/or wedding website.
- Click on the toggle button next to the visibility setting.
- Switch the setting to 'Not Visible'.
Your Zola registry and/or wedding website will now be hidden from guests and will not be searchable on Zola.com. It is important to note that if you have opted to allow search engines like Google to list your registry or wedding website in your Privacy Settings, it may take up to 30 days for it to no longer appear in search listings after changing the visibility setting to 'Not Visible'.
Additionally, if you have added non-Zola items to your Zola registry, they will still be visible on your registry page. However, Zola will not automatically find the product images, so you may need to download and upload them manually.
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Making your registry 'Not Visible'
If you want to make your Zola wedding registry not visible, you can do so by changing your privacy settings. Here is a step-by-step guide on how to do this:
- Log in to your Zola account: Visit the Zola website and click on the "Log In" button if you are not already signed in. You will need your login credentials to access your account.
- Access your privacy settings: Once you are logged in, go to your account settings and locate the "Privacy Settings" option. This is where you will be able to adjust the visibility of your registry.
- Change visibility to "Not Visible": In your privacy settings, look for the visibility setting for your registry. You should see a toggle button or a similar option to adjust the visibility. Click on the button and switch it to "Not Visible." This will make your registry hidden from guests.
- Confirm the changes: After making the changes, click on the "Save Changes" button or a similar option to confirm the updates. Your registry will no longer be visible to guests shopping on your registry or visiting your wedding website.
It is important to note that while your registry will be immediately hidden from view on Zola.com, it may take some time for it to disappear from search engine results. Zola mentions that it may take up to 30 days for your registry to be removed from search engine listings. Additionally, if you have linked your Zola registry to other external registries, you may need to remove those links separately to ensure your privacy.
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Removing an external registry link
To remove an external registry link from your Zola account, you must use a desktop computer.
First, log in to your Zola account. Then, navigate to the "Your Account" section, followed by "Other Registries". Here, you will be able to manage your other registries. To remove an external registry, simply click on the trash can icon next to the registry you wish to delete. Confirm the removal by clicking "Remove Registry". All gifts added from that particular registry will be removed from your Zola registry, and the sync will be disabled.
You can add the external registry again at any time by following the same process as when you first added it. If you change the URL of the external registry, remember to update it on your Zola account to maintain the sync.
If you no longer need your Zola account, it is recommended that you deactivate it rather than deleting it. Deactivating your account will unpublish your registry and/or wedding website, opt you out of marketing emails, and disable your login credentials. You can reactivate your account at any time by contacting Zola. However, if you choose to delete your account, it cannot be recovered.
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Editing an external registry link
To edit an external registry link, you must first visit your account on a desktop computer. From there, head to "Your Account" and then "Other Registries" to manage your other registries. Here, you can check the sync status, update the URL, or remove the external registry from your Zola registry.
If you wish to remove your other registry from Zola, simply click on the trash can icon next to it and confirm by clicking "Remove Registry". All gifts added from that registry will be removed from your Zola registry, and the sync will be disabled.
You can also update the URL of your other registry by clicking on the pencil icon next to it. After entering the new URL, click "Save" to ensure your changes are applied.
It's important to note that if you make changes to the items on your other registry, you must do so directly on that registry's website. Zola will catch any updates to your registry within 24-48 hours during the next registry sync.
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Frequently asked questions
Zola recommends deactivating your account instead of deleting it. Deactivating your account will unpublish your registry, opt you out of marketing emails, and disable your login credentials. To deactivate your account, submit a request to Zola's team.
You can hide your Zola registry from guests by changing your visibility settings. Click the toggle button in your Privacy Settings and switch it to "Not Visible". Your registry will no longer be searchable on Zola.com, and guests will not be able to shop or see your registry.
To remove an external registry, visit "Your Account" on a desktop computer and click on "Other Registries". Then, click on the trash can icon next to the registry you want to remove and click "Remove Registry". All gifts added from that registry will be removed from your Zola registry.
