Deborah Chan
Macy's offers a wide range of wedding dresses and bridal accessories at its various bridal salons across the United States. While some sources suggest that Macy's Herald Square does not sell wedding dresses, other Macy's locations, such as Cherry Hill, Edison, and Florida Mall, are known to have bridal salons offering wedding gowns, bridesmaid dresses, and accessories like veils, hairpieces, and jewellery. Macy's bridal salons provide in-house alterations and a variety of styles and price ranges to meet different preferences and budgets.
| Characteristics | Values |
|---|---|
| Wedding dresses | Macy's Bridal Salon in Cherry Hill, NJ, and Edison, NJ, offers wedding dresses. |
| Wedding dress styles | Ballgowns, full-skirt ball gowns, and other styles |
| Wedding dress prices | Various price ranges |
| Wedding dress reviews | Positive reviews for dress styles, staff, and overall experience; negative reviews for customer service and timely delivery |
| Other services | Bridal accessories, bridesmaid dresses, and in-house alterations |
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What You'll Learn
Macy's Bridal Salon in Cherry Hill, NJ
The Bridal Salon at Macy's in Cherry Hill has received positive reviews from customers who praised the salon's staff for their patience, guidance, and knowledge. One customer review highlighted the staff's ability to listen and understand their needs, resulting in a pleasant shopping experience. The review also mentioned the unique and beautiful dresses offered by the salon, which stood out from what they had seen elsewhere.
Another review complimented the staff member, Michelle, for her helpfulness at a bridal event, showcasing fine Italian dresses. The customer appreciated the staff's patience and guidance during their dream gown shopping experience. They also mentioned the convenience of having a staff member come to their home on their wedding day to assist with dressing, ensuring attention to personal details.
While most reviews praise the salon's dress selection and staff, there are a few negative reviews regarding delays in bridesmaid dress orders and poor communication. One customer shared their experience of ordering bridesmaid dresses for a June wedding, which ended up arriving at the end of May, causing unnecessary stress due to the lack of timely updates and follow-up from the store.
Overall, Macy's Bridal Salon in Cherry Hill, NJ, offers a personalised and diverse range of bridal options for customers. The salon's staff, particularly Marie, has been commended for their attentive and accommodating service, ensuring a positive and memorable experience for their customers.
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Macy's Bridal Salon in Menlo Park Mall, Edison, New Jersey
The bridal salon boasts a range of styles and price points to accommodate diverse preferences and budgets. Their collection includes the sought-after Demetrios line, known for its incredible and unique designs. Additionally, the salon offers a virtual service where shoppers can connect with personal stylists like Tamara Heyer and Jacqueline Rivera for assistance from the comfort of their homes.
While the salon has received mixed reviews, some customers have praised the staff for their friendliness and helpfulness. One reviewer recounted how the staff member, Ann, picked out a dress from the Illusions collection that became her favorite. The salon also offers customization options, allowing customers to accessorize their chosen dress with belts and veils.
However, there are also negative reviews, with some customers complaining about late deliveries and poor customer service. One customer shared their experience of receiving bridesmaid dresses months after the expected date, despite constant follow-up calls.
Located at 275 Parsonage Rd, Edison, New Jersey, Macy's Bridal Salon invites soon-to-be brides to explore their collection and find their dream wedding ensemble.
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Macy's Herald Square
The store offers a wide range of products, including clothing, accessories, jewellery, beauty products, and shoes, as well as housewares, gifts, and furniture. While Macy's Herald Square does not have a dedicated bridal section, it offers a selection of bridal party dresses on the 5th floor of the Women's Dress department. The store also features a visitor centre that provides free 30- to 45-minute tours exploring the history of the store and offering a 10% off Visitor Savings Pass.
In addition to its retail offerings, Macy's Herald Square has faced some challenges, including an incident of racial profiling in 2013, for which the company agreed to a settlement in 2014. The store was also targeted during the George Floyd protests in 2020, highlighting the financial troubles the company faced during the COVID-19 pandemic. Despite these difficulties, Macy's Herald Square remains an iconic retail destination, attracting customers from all over the world.
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Macy's Full Service Bridal Salon
Macy's Bridal Salon in Cherry Hill, NJ, has received mixed reviews for its services. While some customers have praised the unique dress designs and helpful staff, others have complained about late deliveries and poor customer service.
The salon offers a wide range of bridal gowns and accessories, including veils, hairpieces, and jewellery. They also provide in-house alterations by expert seamstresses, ensuring a perfect fit for all brides.
One customer review highlights the positive experience of working with a sales consultant who listened to her preferences and helped her find a dress she loved. The review also mentions the convenience of putting down a deposit on the dress with the option to pay more later.
Another review mentions the salon's ability to cater to different styles and budgets, with dresses ranging from traditional ball gowns to more fitted styles.
However, a different customer shared a negative experience with the salon, stating that their bridesmaid dresses were delivered months after the promised date, with a lack of communication and follow-up from the store.
Macy's Bridal Salon in Edison, New Jersey, has also received positive feedback for its dress selection, accommodating staff, and convenient services. One review mentions the helpful staff who assisted in selecting a dress from the Illusions collection and customizing accessories like a belt and veil. The customer also appreciated the free shipping service provided by Macy's, which ensured the dress arrived safely at another Macy's location for pressing and pickup.
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Macy's Bridesmaids Dresses
While Macy's does not sell wedding dresses per se, they do offer a selection of "little white dresses" that could work for brides seeking a less traditional option or a dress for their wedding after-party. Macy's Bridal Salon in Cherry Hill, NJ, and Edison, NJ, also offer a range of wedding dresses in different styles and price ranges.
Macy's also offers bridesmaid dresses, although reviews for these are mixed. One customer reported that the dresses they ordered for their June wedding in September did not arrive until the end of May, with no communication from the store until they followed up. However, another customer praised the sales associate, Marie, for her helpfulness and listening skills, noting that the dresses were "incredible" and "different from anything else." It is unclear whether these reviews refer to wedding dresses or bridesmaid dresses.
Overall, while Macy's may be a good option for finding a non-traditional wedding dress or a dress for the bride to change into for the after-party, their track record with bridesmaid dresses is less consistent, and customers should be aware of potential delays and communication issues.
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Frequently asked questions
Yes, Macy's has bridal salons that sell wedding dresses. They offer an array of looks and prices to meet any style and budget.
There are bridal salons at the Macy's headquarters in NYC, Cherry Hill Mall in Cherry Hill, NJ, and Menlo Park Mall in Edison, New Jersey.
Macy's bridal salons offer a variety of different styles, including ball gowns and full skirts. They also offer in-house alterations by expert seamstresses.
