Mikasa Wedding Gift Returns: What's The Policy?

Mikasa offers a 90-day no-hassle return policy for customers who are not completely satisfied with their purchase. Refunds are available when the original invoice is provided, and the item is returned in its original packaging and in an unused condition. Clearance merchandise may be returned within 30 days of purchase. If an item is received damaged or defective, customers can submit a request for replacements through email or by following the instructions on the packing slip. The customer is responsible for return shipping charges unless the return is a result of Mikasa's error.

Mikasa's return policy

To initiate a return, customers should follow the instructions on the packing slip and return the item via UPS Ground or insured parcel post. The customer is responsible for return shipping charges unless the return is due to an error by Mikasa, in which case shipping and return postage charges will be refunded.

In the case of damaged or defective items, customers can submit a request for replacements through Mikasa's website or by sending an email to their customer service address. The email should include the order number, a description of the issue, and the number of damaged items. If three or more items are damaged, Mikasa requires a group photo showing all the affected items together. The processing time for returns is approximately 4-6 weeks.

Mikasa is committed to customer satisfaction and offers a 100% Satisfaction Guarantee. They also provide a price-matching policy, promising to meet the price of any identical item found at a lower price at another authorized dealer.

While Mikasa offers free returns and exchanges, there have been some customer reports of issues with their return process, particularly regarding high return shipping costs.

Returns for damaged Mikasa products

Mikasa offers a 100% Satisfaction Guarantee, which includes a no-hassle return policy. If you are not completely satisfied with your purchase for any reason, you can return the item within 90 days of purchase for a refund or replacement. Sale and clearance items can be returned within 30 days of purchase.

To be eligible for a refund, the item must be returned in its original packaging and in a new, unused condition. The original invoice must also accompany the return.

If you have received a damaged or defective item, you can request a replacement by submitting a request at replacements.lifetimebrands.com/mikasa or by sending an email to [email protected]. In the email, include the subject line "Damaged in Shipping: Order# MKS123456", using the order number located on your packing slip.

For 1 or 2 damaged items, include the item number, item description, and damaged quantity in the body of the email. If more information is required, Mikasa will contact you directly. For 3 or more damaged items, include the same information and attach a group photo showing all the damaged items together. Once the photo is received, Mikasa will review the information and contact you via email with further actions or a proposed solution.

Please allow 4-6 weeks to process your return. Exchanges cannot be processed online or by mail. If you need to return an item due to damage or defect, you will need to follow the return process and then place a new order.

Returns for unwanted Mikasa products

Mikasa offers a 90-day no-hassle return policy for customers who are not completely satisfied with their purchase. The company will accept returns for any reason, with no questions asked. To be eligible for a refund, the item must be returned within 90 days of purchase, be in its original packaging, and be in a new, unused condition. The original invoice must also be included with the return.

Clearance items can be returned within 30 days of purchase. Customers are responsible for return shipping charges, unless the return is due to an error on Mikasa's part. In this case, Mikasa will refund shipping and return postage charges.

To return an item, follow the instructions on the packing slip enclosed with your order. Returns can be sent via UPS Ground or insured parcel post. Please allow 4-6 weeks to process your return.

If you have received a damaged or defective item, you can request a replacement by submitting a request via email to [email protected]. Be sure to include the order number and a description of the issue in your email. For one or two damaged items, include the item number, item description, and damaged quantity in the body of the email. For three or more damaged items, you will also need to attach a group photo showing all the damaged items together.

Exchanges cannot be processed online or by mail. If you wish to exchange an item, you must return the merchandise for a credit and then place a new order.

Returns for clearance Mikasa products

Mikasa offers a "No Hassle Return Policy", meaning that any customer who is not completely satisfied with their purchase can return their item within a given time frame for a refund. This includes clearance items, which can be returned within 30 days of purchase.

To return a clearance item to Mikasa, the item must be in its original packaging and be in a new, unused condition. The original invoice must also be included with the return. The customer is responsible for return shipping charges, unless the return is a result of an error on Mikasa's part. In this case, Mikasa will refund shipping and return postage charges.

It is important to note that exchanges cannot be processed online or by mail. If a customer wishes to exchange a clearance item, they must return the item for a credit and then place a new order. The return process can be initiated by following the instructions on the packing slip included with the order. Returns should be sent via UPS Ground or insured parcel post.

Please allow 4-6 weeks for Mikasa to process your return.

Returns via UPS Ground or insured parcel post

If you are not completely satisfied with your Mikasa purchase, you can return it within 90 days of purchase for a refund. To return your item, follow the instructions on the packing slip included with your order. You can return your item via UPS Ground or insured parcel post. The customer is responsible for return shipping charges, but Mikasa will refund shipping and return postage charges if the return is due to an error on their part. Please note that refunds are only available when the original invoice is included with the return and the item is in its original packaging and unused condition. Allow 4-6 weeks to process your return.

If you have received a damaged or defective item, you can request a replacement by submitting a request at replacements.lifetimebrands.com/mikasa. Alternatively, you can send an email to [email protected] with the subject line "Damaged in Shipping: Order# MKS123456", including the order number from your packing slip. In the body of the email, include the item number, item description, and damaged quantity. If there are three or more damaged items, you will also need to attach a group photo showing all the damaged items together. Once your email has been received, Mikasa will review the information and contact you via email with further instructions.

It is important to note that exchanges cannot be processed online or by mail. If you wish to exchange an item, you must return the merchandise for a credit and then place a new order. For any questions or concerns, you can contact Mikasa's customer service at 1-866-645-2721, Monday through Friday, from 9:00 am to 5:00 pm ET.

Frequently asked questions